This policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Last updated: June 2026.
National Crime Stats respects your privacy and is committed to protecting your personal information. This policy describes how we handle personal information collected through this website (www.nationalcrimestats.com.au) and in the course of providing legal services.
By using this website or engaging with our services, you acknowledge that you have read and understood this policy. We may update this policy from time to time. The current version is published on this page.
Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in a material form or not. This includes information such as your name, contact details, date of birth, and information about your legal matters.
Sensitive information is a subset of personal information and includes information about your health, racial or ethnic origin, criminal record, and other categories listed in the Privacy Act. We only collect sensitive information where it is reasonably necessary for the provision of legal services and with your consent, or as otherwise permitted by law.
We may collect the following types of personal information:
We collect personal information through:
Where we collect personal information from a third party, we will take reasonable steps to ensure you are aware of the collection, unless doing so would pose a serious threat to life or health, or is otherwise exempted under the Privacy Act.
We collect, hold, use, and disclose your personal information for the following purposes:
We may disclose your personal information to:
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not disclose personal information to overseas recipients unless it is necessary for your matter and you have consented, or as otherwise required or authorised by law.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include:
While we take reasonable precautions, no data transmission over the internet or electronic storage system can be guaranteed as completely secure. You provide personal information through this website at your own risk. If you have concerns about the security of your information, please contact us before submitting sensitive material through the website.
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Legal profession regulations in NSW and Queensland require solicitors to retain client files for a minimum period — generally seven years from the date of the last action on the file. After the required retention period, we take reasonable steps to destroy or de-identify personal information.
You have the right to request access to the personal information we hold about you, subject to exceptions under the Privacy Act (such as legal professional privilege). You also have the right to request correction of any personal information we hold about you that is inaccurate, out of date, incomplete, irrelevant, or misleading.
To request access to or correction of your personal information, please contact us using the details below. We will respond within a reasonable time. There is generally no charge for making a request, but we may charge a reasonable fee for providing access where permitted by law. In some circumstances, we may refuse access — for example, where the information is subject to legal professional privilege, or where disclosure would unreasonably impact the privacy of another person. If we refuse access, we will provide you with written reasons.
This website uses cookies and similar technologies to collect information about how visitors use the site. A cookie is a small text file placed on your device when you visit a website. We use cookies for the following purposes:
We use third-party analytics services (including Google Analytics) that may place cookies on your device. These services collect information about your use of the website and provide aggregated reports. The information collected by these services does not identify you personally. You can disable cookies through your browser settings, though this may affect the functionality of the website.
We may use your personal information to send you information about legal developments, services, or resources that we consider may be relevant to you. We will only do so where you have consented to receive such communications, or where permitted by law. Every marketing communication will include an unsubscribe facility. You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in any marketing email.
Where practicable and lawful, you may deal with us anonymously or using a pseudonym. However, given the nature of legal services — particularly estate and probate disputes — we generally require accurate identification and contact information to provide services, conduct conflict checks, and comply with legal obligations including verification of identity requirements under anti-money laundering legislation.
If you believe we have breached the Australian Privacy Principles or this policy, please contact us in the first instance. We take privacy complaints seriously and will investigate and respond within a reasonable time.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). The OAIC can be contacted at www.oaic.gov.au or by telephone on 1300 363 992.
If you have any questions about this privacy policy, wish to request access to or correction of your personal information, or wish to make a privacy complaint, please contact us:
National Crime